Results: 2

For: Service review and improvement AND Technology

The Care Act Information Duty in a digital age: What do we need to consider for improving both the information and our practice?

The internet

Background Since the implementation of the Care Act 2014, information has been a statutory duty of Local Authorities. Under the Care Act section 4 of the Care Act, Local Authorities (LAs) have particular responsibilities around providing information to carers and care and support recipients, however how that information is, or should be, provided, as well [read the full story…]

Can Twitter data analysis help improve service quality in hospital settings? #EvidenceLive

13583014444_7a0dd614c7_h

Our #EvidenceLive blogging team look at a study of Twitter traffic and service quality performance in hospital settings in the US.

[read the full story...]