The National Health Service is aiming to provide a patient-centred health service, and this involves all staff and all departments. NHS England has produced four “bite-size guides to patient and public participation”. The guides, in particular the first one, are aimed at clinical commissioning groups, to help them involve the public, especially patients and carers, [read the full story…]
This practical guidance has been written to help commissioners, service providers, nurses, medical, and allied health professionals, understand the difference care and compassion can make to the service experience of frail older people, and also to the financial situation of health and social care organisations. The guide covers the following themes: Reducing healthcare-related harm Care [read the full story…]
This collection of case studies is aimed at all people involved in the development and delivery of quality health services, in particular, commissioners, local authorities, voluntary sectors, and health professionals in all settings, including primary and secondary care. Some of the CCGs are also working with organisations from the retail sector, for example John Lewis. [read the full story…]
The NHS faces an increasing funding gap and a conflict between supply and demand. The constitution says that the NHS must provide a high quality service for everyone. However, the population is growing, and people are living longer, so how can the NHS continue to do more with less? Monitor believes that getting better “health [read the full story…]
Time and time again, research has shown that involving patients and carers in the treatment decision-making process is beneficial to all involved as it improves compliance, patient satisfaction and experience, and ultimately reduces cost for the service as a whole. So, it is crucial that commissioners take this into account when designing and procuring services. [read the full story…]
Introduction This briefing has been prepared for clinical commissioners, commissioning managers, and everyone who works with multi-ethnic populations. It combines the findings from the Sheffield Hallam University project “Evidence and Ethnicity in Commissioning (EEiC) with other research, and practical experience. The aim of the Briefing is to demonstrate how health organisations can improve commissioning for [read the full story…]
Introduction This report, published by the Patient Information Forum (PIF) and its accompanying briefings, is aimed at policy makers, commissioners, and information specialists. It is informed by 300 research papers and experts in the area of patient information, including representatives from NHS Choices, General Practice, Informed Medical Decisions Foundation, the Health Foundation, and the Information [read the full story…]
Introduction This document is relevant to commissioners, public health, local authorities, Clinical Commissioning Groups, and Health and Wellbeing Boards. Originally published in March 2011, it has been updated due to the changes taking place in the NHS as of 1st April 2013. The changes involve more than £65 billion of public money, representing the NHS [read the full story…]
