Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.
Avoidable admissions: time to ask the patients?
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Alison Turner on a study that reports the views of older patients and practitioners on hospital admissions; providing insights into urgent care from an older person’s perspective.
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