Service review and improvement

Service review and improvement, highlights gaps in service provision, to ensure that care services are fairly delivered, patient-centred, safe, effective, timely, and efficient. All of these qualities will lead to a better experience for patients, and better value for organisations.

Our Service review and improvement Blogs

The Care Act Information Duty in a digital age: What do we need to consider for improving both the information and our practice?

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The internet

Background Since the implementation of the Care Act 2014, information has been a statutory duty of Local Authorities. Under the Care Act section 4 of the Care Act, Local Authorities (LAs) have particular responsibilities around providing information to carers and care and support recipients, however how that information is, or should be, provided, as well [read the full story…]

We need to give staff a say, to make sure they will want to stay: what a realist review tells us is missing from the NHS Long Term Workforce Plan

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Justine Karpusheff explores a new realist synthesis of factors affecting retention of staff in UK adult mental health services.

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Are Discharge to Assess services delivering on their promise?

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Daisy Long reviews E.W Gadsby, G Wistow & J Billings article A critical systems evaluation of the introduction of a ‘discharge to assess’ service in Kent

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Timebanking: from ideal to reality

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There is increasing interest in co-production in public services and in social care. This blog reports on a PhD study of timebanks which are now seen as an example of co-production but have a long history in being promising indications of mutual aid and reciprocal support between members of local communities. Social care interest groups [read the full story…]

In sight and in mind: improving mental health rehabilitation pathways #RehabPsych

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André Tomlin summarises the recent CQC briefing on mental health rehabilitation inpatient services and sets the scene for the live expert webinar taking place at 12.30pm BST on Friday 1st June.

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NICE learning disabilities and challenging behaviour guidance highlights need for stronger evidence

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Haven’t quite had time to read the new NICE guidance yet? Here’s our handy summary of the new recommendations for service design and delivery in relation to learning disabilities and behaviour that challenges.

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Do we need a Truth and Reconciliation process in psychiatry?

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Sarah Carr and Danny Taggart explore the case for truth and reconciliation in psychiatry and mental health services. It’s a really thought-provoking blog that all mental health service users, survivors, refusers and professionals should read.

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Bridging the gap between mental and physical healthcare in general hospitals #TreatAsOne

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Kirsten Lawson presents the findings and recommendations of the recent National Confidential Enquiry into Patient Outcome and Death #TreatAsOne report.

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Mental health support for children with learning disabilities

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In her debut blog, Christine Burke from the Mental Health Foundation considers what good mental health support should look like for children and young people with learning disabilities.

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